{"id":10576,"date":"2020-02-28T13:00:09","date_gmt":"2020-02-28T12:00:09","guid":{"rendered":"https:\/\/www.printoclock.com\/blog\/?p=10576"},"modified":"2021-12-27T17:36:41","modified_gmt":"2021-12-27T15:36:41","slug":"interview-responsable-relation-clients","status":"publish","type":"post","link":"https:\/\/www.printoclock.com\/blog\/interview-responsable-relation-clients\/","title":{"rendered":"Team PrintOclock : Interview de Fazilah, Responsable Relation Clients"},"content":{"rendered":"<p>En 2020, nous vous d\u00e9voilons les coulisses de Printoclock. Que diriez-vous de d\u00e9couvrir les membres de l\u2019\u00e9quipe PrintOclock ? Retrouvez l\u2019interview express de l\u2019un de nos collaborateurs, son travail, son quotidien chez PrintOclock et bien s\u00fbr.. son humour ! Nous reprenons notre s\u00e9rie d\u2019interviews d\u00e9cal\u00e9es avec Fazilah, Responsable Relation Clients chez votre imprimeur pr\u00e9f\u00e9r\u00e9 !<\/p>\n<h2>Printez votre identit\u00e9<\/h2>\n<p>Fazilah, Responsable Relation Clients chez PrintOclock depuis 4 ans d\u00e9j\u00e0 !<\/p>\n<h2>Depuis combien de temps fais-tu partie de la famille PrintOclock ?<\/h2>\n<p>Ma grande aventure PrintOclock a d\u00e9but\u00e9 en mars 2016.<\/p>\n<h2>En quoi consiste ton job au quotidien ?<\/h2>\n<p>Mon objectif premier est de leur apporter un service de qualit\u00e9 pour participer \u00e0 la r\u00e9ussite de leurs projets print. Et qui dit client satisfait dit client fid\u00e8le ! Et \u00e7a, chez PrintOclock, on adore ! &#x1f609; Et pour ce faire, je coordonne le Service Client dans la gestion des demandes sur tous les canaux (t\u00e9l\u00e9phone, chat, tickets, r\u00e9clamations) et j\u2019\u00e9labore des plans d\u2019action pour l\u2019am\u00e9lioration continue de la qualit\u00e9 de nos services.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12004 aligncenter\" src=\"https:\/\/www.printoclock.com\/blog\/wp-content\/uploads\/2020\/02\/faz_boulot.jpg\" alt=\"Fazilah poste de travail\" width=\"500\" height=\"336\" srcset=\"https:\/\/www.printoclock.com\/blog\/wp-content\/uploads\/2020\/02\/faz_boulot.jpg 500w, https:\/\/www.printoclock.com\/blog\/wp-content\/uploads\/2020\/02\/faz_boulot-300x202.jpg 300w, https:\/\/www.printoclock.com\/blog\/wp-content\/uploads\/2020\/02\/faz_boulot-272x182.jpg 272w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<h2>Ton moment pr\u00e9f\u00e9r\u00e9 de ta journ\u00e9e chez POC ?<\/h2>\n<p>Quand on partage un avis positif de client en interne, moment unique o\u00f9 toute l\u2019\u00e9quipe r\u00e9agit avec des &#x1f495;partout\u2026<\/p>\n<h2>Un mot pour d\u00e9crire PrintOclock ?<\/h2>\n<p>En un mot, je dirais une entreprise \u201chumaine\u201d ! PrintOclock c\u2019est une aventure humaine o\u00f9 les relations entre coll\u00e8gues sont extr\u00eamement conviviales. On est dans une ambiance chaleureuse o\u00f9 chaque service a<br \/>\ntendance \u00e0 travailler main dans la main pour atteindre un objectif commun : la r\u00e9ussite et la satisfaction de nos clients.<\/p>\n<h2>Une musique favorite ?<\/h2>\n<p>\u201cHappy\u201d de Pharrell Williams, \u00e7a donne le peps &#x1f601;<br \/>\n<iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/ZbZSe6N_BXs\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>Arial ou Helvetica ?<\/h2>\n<p>Arvetica &#x1f606; !<\/p>\n<h2>Une blague d\u2019imprimeur ?<\/h2>\n<p>Que fait un imprimeur qui d\u00e9prime ?<\/p>\n<p>Il jette l\u2019encre ! &#x1f648;<\/p>\n<h2>Un GIF pour r\u00e9sumer ?<\/h2>\n<p><iframe loading=\"lazy\" class=\"giphy-embed\" src=\"https:\/\/giphy.com\/embed\/rjkJD1v80CjYs\" width=\"480\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Retrouvez un membre de l&rsquo;\u00e9quipe Printoclock au travers d&rsquo;une interview d\u00e9cal\u00e9e. Aujourd&rsquo;hui, nous vous pr\u00e9sentons une collaboratrice du service Relation Client.<\/p>\n","protected":false},"author":39,"featured_media":12010,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_titles_title":"Team Printoclock : Interview de Fazilah, Responsable Relation Clients","_seopress_titles_desc":"Retrouvez les membres de l\u2019\u00e9quipe PrintOclock. Cette semaine, d\u00e9couvrez l&#039;interview de Fazilah, Responsable Relation Clients. 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